SGS is the world’s leading inspection, verification, testing and certification company, established in 1878 and based in Switzerland. As an independent service provider, SGS operates a global network of testing laboratories with expertise, experience and global reach.
SGS performs a verification program for FERRERO, checking that NUTELLA® spread and its ingredients meet specific quality standards.
The quality standards are independently verified by SGS according to criteria which are defined by NUTELLA® within its voluntary program. The program combines audits, laboratory analyses and market monitoring.
The Verification Program is based on 4 pillars:
1. QUALITY STANDARDS
The definition of reference documents representing the Quality Standards against which the Verification Program is carried out. Based on this Quality Standards, SGS has created a Standard Operating Procedure for its implementation
Verification activities, performed by SGS auditors, to confirm that FERRERO implements all the necessary actions to ensure - over time - conformity with the Quality Standards defined in the Verification Program. Audit activity includes two steps:
Headquarters: an annual announced audit to verify the criteria for supplier selection and supervision, and to guarantee compliance with the Quality Standards defined in the NUTELLA® “Our Quality” Verification Program
Production plants: annual audits, announced and unannounced, at all production plants around the world where NUTELLA® is produced. During these audits SGS verifies that the control plan defined by FERRERO for each stage of production - from incoming raw ingredients to the finished product - is being met
Analyses, performed at independent laboratories, verify conformity to the defined Quality Standards. These analyses are carried out on ingredients and finished products sampled at each plant manufacturing NUTELLA®
4. MARKET MONITORING
Occasional and random sampling of products taken from the point of sale for testing and label reviews
To assure the quality of NUTELLA® spread and its ingredients, SGS checks specific quality characteristics.
NUTELLA® is a registered trademark of FERRERO.